Last updated: November 2025
EverRoo is committed to protecting your personal information and ensuring a secure online shopping experience. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.
1. Information We Collect
We may collect the following information when you interact with our store:
- Personal details such as your name, email address, phone number, and billing/shipping address.
- Order information including products purchased, payment method, and transaction details.
- Website usage data such as IP address, browser type, device details, and browsing behaviour.
- Communication data such as customer support messages or reviews.
2. How We Use Your Information
We use your data to:
- Process and deliver your orders.
- Provide customer support.
- Improve our website, products, and services.
- Communicate important updates, promotions, or order notifications.
- Comply with legal, tax, and regulatory obligations.
3. How We Store and Protect Your Data
Your information is securely stored using industry-standard security measures.
We do not store full payment details; transactions are processed through trusted payment gateways, including WooPayments, PayPal, and Stripe.
4. Sharing Your Information
We may share your data only with:
- Trusted service providers (shipping partners, payment processors).
- Our e-commerce platform for order processing.
- Legal authorities, if required by law.
We never sell, rent, or trade your personal information.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Improve website performance
- Personalise your experience
- Analyse website traffic
You can manage or disable cookies via your browser settings.
6. Your Rights
Depending on your location, you may:
- Request access to your personal data.
- Correct or update your information.
- Request deletion of your data.
- Opt out of marketing communications.
Please contact us at contact@everroo.com.au for any privacy-related requests.
7. Contact Us
If you have any questions about this Privacy Policy, please contact: contact@everroo.com.au