Last updated: December 2025
Welcome to EverRoo (ABN: 23 975 844 961). These Terms & Conditions (“Terms”) govern your access to and use of our website, online store, and any purchases made through EverRoo. By visiting our site or purchasing from us, you agree to comply with the terms outlined below.
Please read these Terms carefully.
1. Use of Our Website
By using our website, you agree that:
- You are at least 18 years old or have permission from a legal guardian.
- You will not use our products or website for any unlawful or unauthorised purpose.
- You will not transmit harmful code, malware, or attempt to disrupt our services.
We reserve the right to refuse service to anyone for any reason.
2. General Conditions
We may modify, update, or discontinue any part of our website at any time without prior notice.
Prices, product availability, and promotions may change at any time.
3. Product Information
We aim to display accurate product descriptions, images, and details. However:
- Actual colours, sizes, or features may vary slightly due to supplier variations or device displays.
- We are not responsible for typographical errors or inaccuracies.
If you feel a product description is inaccurate, please contact us so we can assist.
4. Pricing & Payments
All prices are listed in AUD unless otherwise stated.
We reserve the right to change prices at any time.
We accept payments through secure providers such as:
- Woo Payments
- PayPal
- Credit/Debit cards
- Other supported gateways
You agree to provide complete and accurate billing and contact information.
5. Order Acceptance
Your order is considered accepted only after:
- Payment is authorised, and
- We send you an order confirmation email.
We reserve the right to cancel or refuse orders in cases such as:
- Fraud or suspicious activity
- Incorrect pricing
- Product unavailability
- Billing issues
If your order is cancelled, you will be refunded in full.
6. Shipping & Delivery
By placing an order, you acknowledge that shipping times are estimates only.
Delays may occur due to courier issues, customs, supplier delays, or peak seasons.
Once a package has been shipped, we are not responsible for:
- Incorrect addresses provided by the customer
- Delays outside our control
- Lost packages caused by shipping carriers
Please review our Shipping Policy for full details.
7. Returns & Refunds
We offer returns and refunds in accordance with our Refund Policy.
To be eligible for a return, the item must meet the requirements outlined in our policy.
We reserve the right to decline returns that do not follow our conditions.
8. Third-Party Services
Some products or services may be fulfilled by third-party suppliers (dropshipping partners).
We are not responsible for:
- Their shipping timelines
- Product specifications outside our control
- Third-party errors or shortages
However, we will assist you in resolving any issues whenever possible.
9. Intellectual Property
All content on the EverRoo website—including logos, designs, images, text, graphics, and branding—is the property of EverRoo or its licensors.
You may not:
- Copy, reproduce, or distribute our content
- Use our trademarks without written consent
10. Limitation of Liability
EverRoo is not liable for:
- Any indirect, incidental, or consequential damages
- Losses caused by the misuse of products
- Website downtime or technical errors
- Delays caused by shipping carriers or suppliers
Our maximum liability is limited to the amount you paid for your order.
11. Indemnification
By using our website, you agree to indemnify and hold EverRoo harmless from any claims or demands arising from your breach of these Terms or misuse of our products/services.
12. Privacy
Your personal information is protected and handled in accordance with our Privacy Policy.
13. Governing Law
These Terms are governed by the laws of Australia, and any disputes will be resolved in Australian courts.
14. Changes to Terms
We may modify these Terms at any time.
The latest version will always be posted on our website with an updated date.
By continuing to use our site after changes are posted, you agree to the updated Terms.
15. Contact Us
For questions about these Terms & Conditions, please contact: contact@everroo.com.au